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Refund Policy

Last Updated: 07.07.2025

At Côte & Flame, we understand that plans can change. Our goal is to be respectful of your time and ours, while ensuring the highest quality private dining experience. Please review our cancellation and refund terms below.

Cancellations

If you need to cancel or reschedule your private dining experience, please notify us as soon as possible.

  • 5+ days before the event:
    You will receive a full refund of your deposit or payment.

  • 3 days before the event:
    You are eligible for a 50% refund of your deposit or total payment.

  • Less than 48 hours before the event:
    Payments are non-refundable, as ingredients and prep will have already begun.

Deposits

To secure your booking, a deposit is required. This deposit:

  • Confirms your event date

  • Covers ingredient sourcing and initial planning

  • Is non-refundable if canceled within 48 hours of the event

Rescheduling

We are happy to reschedule your experience at no additional charge if you contact us at least 72 hours before the scheduled event. New dates are subject to availability.

Chef-Initiated Cancellations

In the rare case that Côte & Flame must cancel due to illness, emergency, or conditions beyond our control:

  • You will receive a full refund, or

  • You may choose to reschedule at no extra cost

Questions?

If you have any questions about this policy or a specific situation, please reach out:
dondiego98@icloud.com
We’re here to help and always aim to be fair and accommodating.

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